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We were informed late last week, by city officials, that even though NYC is in Phase 4, THE RIDE is still not allowed to re-open. This is due to the nature of our enclosed bus and our inability to be in an “open air space”.
This means that we have to look at re-opening differently than we have since the shut down. With the recent announcements that Broadway will not be returning until Q1 2021, and the Rockettes, not having a 2020 season, THE RIDE has the opportunity to be the only live entertainment option NYC this holiday season. That said we have decided to push our re-opening date to Thursday November 12th and we will run our 9th Annual HOLIDAY Edition of THE RIDE through Sunday January 3, 2021! What an opportunity this will be for us to be the only entertainment in town, allowing us to highlight the best of the best talent in NYC across the holiday season in the city!

If you have purchased tickets for a departure between March 16, 2020 and November 11th, 2020, please contact your original point of purchase or email our Customer Care Department: [email protected] for a refund or rebooking for a date and time once we reinstate departures.

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Safety Advisory

SAFETY ADVISORY: THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE COULD AGGRAVATE CERTAIN HEALTH CONDITIONS. The experience involves motion, sideways seating on the bus, constant starting and stopping, loud music, sounds effects, theatrical and strobe lighting, multiple television screens, and virtual reality moments specifically on THE DOWNTOWN EXPERIENCE. There is also a simulation which involved floor shaking, sudden tilting and jarring actions, in addition to loud sounds and flashing lights. THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE are not recommended for guests with motion sickness or dizziness, sensitivity to strobe or other lighting effects, back, neck, or similar physical conditions, heart conditions or high blood pressure, or sensitivity to loud sounds. You are responsible for the use of your best judgements when deciding to experience our products. THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE are not wheelchair or handicapped accessible. However, THE RIDE, LLC does try to accommodate passengers of all abilities, when possible. Disabled passengers would need to be able to ascend and descend 4 steps to board and deboard the bus, with assistance from members of their party. For liability reasons, THE RIDE, LLC staff is not allowed to assist, except in emergency. Folding wheelchair storage can be accommodated onboard or at the box office, depending on available space.

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