Groupon & Living Social

To redeem your Groupon or Living Social Voucher please follow the instructions listed below:

  1. Select an available date on the calendar
  2. Select the experience you purchased (THE RIDE, THE TOUR or THE DOWNTOWN EXPERIENCE)
  3. Pick a start time
  4. Enter your voucher code in each of the required boxes during checkout
  5. Complete your reservation and enjoy!

Please note that while we require a credit card to hold your reservation, your card will not be charged unless you choose to upgrade to front row tickets for $10 per ticket.
If you have additional questions, please contact our Customer Care Team at (212) 221-0853 or email us at [email protected]

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Safety Advisory

SAFETY ADVISORY: THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE COULD AGGRAVATE CERTAIN HEALTH CONDITIONS. The experience involves motion, sideways seating on the bus, constant starting and stopping, loud music, sounds effects, theatrical and strobe lighting, multiple television screens, and virtual reality moments specifically on THE DOWNTOWN EXPERIENCE. There is also a simulation which involved floor shaking, sudden tilting and jarring actions, in addition to loud sounds and flashing lights. THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE are not recommended for guests with motion sickness or dizziness, sensitivity to strobe or other lighting effects, back, neck, or similar physical conditions, heart conditions or high blood pressure, or sensitivity to loud sounds. You are responsible for the use of your best judgements when deciding to experience our products. THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE are not wheelchair or handicapped accessible. However, THE RIDE, LLC does try to accommodate passengers of all abilities, when possible. Disabled passengers would need to be able to ascend and descend 4 steps to board and deboard the bus, with assistance from members of their party. For liability reasons, THE RIDE, LLC staff is not allowed to assist, except in emergency. Folding wheelchair storage can be accommodated onboard or at the box office, depending on available space.

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